Setup and getting started — FAQ

How long does it take to set up my menu?

It depends on how many products you have. If you have a printed menu, the AI menu scanning feature in the AI Photo Studio can import it from a photo in minutes.

Do I need to buy special hardware?

No. Customers scan the QR code with their own phone. You can optionally put a tablet in your venue and run it in kiosk mode, but it isn't required.

Does my venue need internet for the menu to open?

The menu opens on the customer's phone, so their connection is enough. As a courtesy you can add your WiFi name and password to the welcome screen.

I'm not technical — can I set this up myself?

Yes. Everything is done by filling in forms in the panel; there is no code to write and no server to configure.

Is my menu deleted when the trial ends?

No. Your menu and products stay in your account; when you start a subscription you continue where you left off.