CODE: AQ-602
Adding survey questions and reading the results
Created 2026-08-11 | Updated 2026-08-11 | Category Customer Engagement
A survey is a set of questions your customers answer with a 1-5 rating from the Survey button in the menu. The button only appears once you have defined at least one question.
Switch to the Surveys tab on the Reviews & Surveys page. Type your question in the Survey Questions section and click Add (Ekle).
With no questions defined, the Survey button does not appear in the menu.
Use the Survey Results section to review answers by All Time, Today, This Week, This Month or a custom date range.
Frequently Asked Questions
How many questions can I ask?
You can add several, but short surveys get far higher response rates — starting with 2-3 questions is recommended.