Terms of Service
Last updated: 30 October 2026
These Terms govern your use of AsmiQR (the "Service"), operated by SEREL TATLI, a sole trader registered in Türkiye, Haraparası Mah. İzzet Güçlü Cad., Palladium Antakya AVM No: 22, İç Kapı No: 226, Antakya, Hatay, tax ID 8310438105 ("we", "us", "our").
By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
We provide cloud-based software for hospitality businesses, including digital QR menus, order management, reservations, point-of-sale and related tools. The Service is provided on a subscription or licence basis as described on our pricing page.
We may add, change or remove features. We will not materially reduce the core functionality of a paid plan during a paid term without notice.
2. Accounts
You must provide accurate registration information and keep it current. You are responsible for all activity under your account and for keeping your credentials secure. Notify us immediately at support@asmiqr.com if you suspect unauthorised access.
You must be at least 18 years old and authorised to bind the business you register.
3. Payment and billing
Payments are processed by our authorised resellers and Merchant of Record partners, currently Paddle.com Market Ltd and Gumroad, Inc. Your purchase is a transaction with that reseller, who is responsible for billing, invoicing and applicable sales tax or VAT. Their terms apply to the payment transaction.
Subscriptions renew automatically for the same term unless cancelled before the renewal date. Prices are stated exclusive of taxes unless shown otherwise. We may change prices for future terms with at least 30 days' notice.
Licences sold as a fixed term (for example "1 Year Licence") do not renew automatically.
4. Acceptable use
You may not:
- use the Service unlawfully or to store unlawful content;
- upload content you do not have the right to use, including menu photography, logos and trademarks belonging to others;
- attempt to gain unauthorised access to the Service, other accounts, or our infrastructure;
- reverse engineer, resell, sublicense or white-label the Service without our written permission;
- use the Service in a way that degrades performance for other customers;
- send unsolicited messages to end customers through the Service.
We may suspend accounts that breach this section, with notice where practicable.
5. Your data and content
You retain all rights to the data and content you upload, including menus, images, pricing and customer records ("Your Content"). You grant us a limited licence to host, process and display Your Content solely to provide the Service.
You are the controller of personal data you collect through the Service from your own customers. We act as processor. Our handling of personal data is described in our Privacy Policy.
You are responsible for ensuring your use of the Service, including any messages or marketing sent to your customers, complies with the laws of your jurisdiction.
6. Availability
We aim for high availability but do not guarantee uninterrupted service. We perform maintenance, and third-party providers may experience outages. The Service is provided "as is" and "as available".
7. Support
Support is provided by email at support@asmiqr.com during business hours (Monday to Friday, 09:00–18:00 UTC+3), excluding public holidays in Türkiye. We aim to respond within one business day.
8. Termination
You may cancel at any time. Cancellation takes effect at the end of the current paid term; we do not pro-rate unused time except as set out in our Refund Policy.
We may terminate or suspend your account for material breach of these Terms, for non-payment, or if required by law. On termination you may export Your Content for 30 days, after which we may delete it.
9. Limitation of liability
To the maximum extent permitted by law:
- we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, data or goodwill;
- our total aggregate liability arising out of or relating to the Service is limited to the amount you paid us in the 12 months preceding the claim.
Nothing in these Terms excludes liability that cannot lawfully be excluded, including for fraud or death or personal injury caused by negligence.
10. Indemnity
You will indemnify us against claims arising from Your Content or from your use of the Service in breach of these Terms or applicable law.
11. Changes
We may update these Terms. We will post the updated version with a new "Last updated" date and, for material changes, notify account holders by email at least 30 days in advance. Continued use after the effective date constitutes acceptance.
12. Governing law
These Terms are governed by the laws of the Republic of Türkiye. The courts of Hatay, Türkiye have exclusive jurisdiction, except that we may seek injunctive relief in any competent court. Nothing here deprives a consumer of mandatory protections under the law of their country of residence.
13. Contact
SEREL TATLI Haraparası Mah. İzzet Güçlü Cad., Palladium Antakya AVM No: 22, İç Kapı No: 226, Antakya, Hatay, Türkiye support@asmiqr.com